The Consumer’s Perception, Attitude and Continuous Behavioral Intention to Use the Text-based Intelligent Customer Service System on Online Shopping Websites
碩士 === 朝陽科技大學 === 企業管理系 === 107 === The thriving of the internet urges the businesses to value the intelligent customer system. According to the statistics of Business, 60% and 71% of the millennial generation (Generation Y) used the text-based intelligent customer service system and had use intenti...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/zsy2u6 |