| Summary: | 碩士 === 大葉大學 === 管理學院碩士在職專班 === 107 === Happiness is a popular topic in contemporary research. Given that
workplace is the second home of workers, the employee must be happy
so that their family will be happy; the family must be happy so that our
country will flourish and prosper.
The banking business is increasingly diversified, and the life of
bank employees under the influence of the digital era has seen some
considerable changes. In the face of the pressure from daily life, how do
people working in the banking industry interpret happiness? This
research is aimed at the employees of a domestic state-owned bank.
Through literature review and interviews, the elements of happiness are
induced into three major dimensions of ERG theory, and the level of
elements of happiness is established. The method of analytic hierarchy
process (AHP) is employed to explore the happiness dimensions of bank
employees, and the discovery is: Overall, as the weighting is ordered
from high to low, the satisfaction of survival needs, relationship needs,
and growth needs are the dimensions of happiness. However, in terms of
gender and work seniority observations, it is found that: (1) men and
women are different; (2) when age is different, people of different age
groups tend to think differently.
Therefore, this study suggests that the decision makers of the bank's
employee welfare and managers need to understand the employees' ideas
and thoughts in order to formulate welfare policies that suit the needs of
the employees and a reasonable evaluation system in order to retain highquality
talents for the bank.
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