Study on the External Public Relations of Special Police First Headquarters, National Police Agency, Ministry of the Interior

• Main Authors: HUANG,LI-YUAN, 黃利元
• Other Authors: CHEN,NAN-CHI
• Format: Others
• Language: zh-TW
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/43fgu4

碩士 === 大葉大學 === 觀光餐旅碩士在職學位學程 === 107 === The Special Police First Headquarters is an authority subordinate to the National Police Agency, Ministry of the Interior. It bears different responsibility from that of a general local government. Usually, when it is assigned to assist with the local affairs, it is required to obey the entities receiving the support by rule. Meanwhile, it is subject to the adjustment or the application of local government entities or other policy agencies. As a result, it is unable to display its desired function. What's worse, it is often mistaken that it should offer support voluntarily. When there is a lack of support, the supported entities would often blame the Special Police First Headquarters. Therefore, the budget allocated to it is often restricted by superior or public opinion authorities, affecting reversely and significantly on the management, dispatch, and maintenance in terms of the education and training, settlement building facilities, as well as the police (security) equipment. Thus, the front-line reserve policy personnel would become unconfident about their career and get tired of their current job. In view of the situation described above, the knowledge of public relations shall be studied and employed well so as to minimize the loss and damage as soon as possible. This study is divided into two parts. The first part explains the correlation between the characteristics of the Special Police First Headquarters and public relations through the discussion about the theories, including the introduction and the importance of public relations on the policy agency are discussed. In the second part, through questionnaires and interviews, the work cognition and attitude of the external, the internal, and the related staff within the quarters are collected, reviewed, and summarized to analyze the importance of external public relations of the Special Police First Headquarters. Finally, the comprehensive conclusion and suggestions are remarked. The authority characteristics, the organization characteristics of special police, and the characteristics of the reserve police personnel are discussed in this part to learn the theories and related empirical research intensively. Through the study on former research, this paper identifies the research structure, detailed questions, dependent variable, and independent variable, and works out how to get along with the public by using the knowledge of public relations. This paper believes that apart from the opinion that the Special Police First Headquarters should maintain good internal relations, the specific methods to maintain positive external relations should also be discussed and concerned. It should strengthen the foundation work of the public relations, corporate with the media to deal with affairs, and strengthen the interaction with journalist or media while serving the people, and establishing the core value of public service of the Special Police First Headquarters. Authorities and people will be able to know more about the merit of the Special Police First Headquarters and the policy will leave a better image to the society.