The Insurance Salesperson Relationship of The Big-five Personality Traits and Job Performance-The Mediating Role of Organizational Citizenship Behavior
碩士 === 逢甲大學 === 風險管理與保險學系 === 107 === The study wants to explore the influence of individual mediation effect on organizational citizenship behavior on task-based performance by Big-five personality traits, and take life insurance salesperson as the research object. Through the questionnaire survey,...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/9kzrfe |
| Summary: | 碩士 === 逢甲大學 === 風險管理與保險學系 === 107 === The study wants to explore the influence of individual mediation effect on organizational citizenship behavior on task-based performance by Big-five personality traits, and take life insurance salesperson as the research object. Through the questionnaire survey, the data is then Pearson Correlation and hierarchical regression to obtain the following conclusions:
1. Organizational citizenship behavior has a partial mediating effect on openness and task performance.
2. Organizational citizenship behavior has a partial mediation effect on Conscientiousness and task performance
3. Organizational citizenship behavior has a completely mediating effect on Extraversion and task performance.
4. Organizational citizenship behavior havent a mediating effect on Agreeableness and task performance
5. Organizational citizenship behavior has a partial mediation effect on neuroticism and task performance.
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