The Study on Perceived Quality, Customer Satisfaction and Customer Loyalty form Auto Maintenance Plants- An Example of a Tainan Mitsubishi Fortuner
碩士 === 遠東科技大學 === 創新設計與創業管理研究所 === 107 === In retrospect of numerous studies on the Auto Maintenance Plants in the past, there is still no research exploring perceived quality, customer satisfaction and customer loyalty. This study is mainly mean to understand the impact of perceived quality on cust...
Main Authors: | Chen, Po-Tsang, 陳柏蒼 |
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Other Authors: | Yu, Kuo-Hsun |
Format: | Others |
Language: | zh-TW |
Published: |
2019
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Online Access: | http://ndltd.ncl.edu.tw/handle/5gpz73 |
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