A Study on Dispute Resolution of Financial Services

碩士 === 銘傳大學 === 法律學系碩士在職專班 === 107 === The global financial trunami in 2008 triggered the nationalwise conflicts and disputes between the consumers and financial & banking industries. For protecting the consumers, The Financial Consumer Protect Act had been legislated in 2011, and announced to i...

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Bibliographic Details
Main Authors: Wu, Li-Fen, 吳麗芬
Other Authors: LIN, HSIN-FA
Format: Others
Language:zh-TW
Published: 2019
Online Access:http://ndltd.ncl.edu.tw/handle/8gmfu4
Description
Summary:碩士 === 銘傳大學 === 法律學系碩士在職專班 === 107 === The global financial trunami in 2008 triggered the nationalwise conflicts and disputes between the consumers and financial & banking industries. For protecting the consumers, The Financial Consumer Protect Act had been legislated in 2011, and announced to implement as well in the same year. Financial Consumer Protect Act has authorized to establish the Financial ombussman institution for conducting and dealing with those conflicts and disputes due to financial & banking business, and started to operate on Jan. 2, 2012. The structures of FOS organization and its practices to deal with those disputes, which was found by FSMA2000, regulating the Financial Service and Market in Britain in year 2000. To compare the systems of conducting financial disputes of Britain, Singapore, and Australia for acquiring the advantages. To discuss how to improve the features and analysis of our Financial ombudsman institution have been concentrating on protecting the consumers of goodwill, meanwhile, as well as the interest of overall consumers to ascertain the system of conducting disputes and development of insurance market.