A Case Study on Information Needs, Library Use and Satisfaction for International School Students at One International School in Mainland China

• Main Authors: Chao, Han-Pin, 趙漢斌
• Other Authors: Wang, Mei-Ling
• Format: Others
• Language: zh-TW
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/92s736

碩士 === 國立政治大學 === 圖書資訊學數位碩士在職專班 === 107 === In this study, we adopted the method of questionnaire survey to understand the information needs of international schools students, the current situation of students using library, and the expectation and satisfaction of using library, so as to take part in the improvement of services in international school library. First of all, the researchers took part in the four aspects and indicators of Luo Yuqing's Library Quality Satisfaction Scale through literature analysis, and studied the relevant theories about school library satisfaction in Taiwan, and modifies the questionnaires that are suitable for the satisfaction indicator of international school libraries, and conducts the survey method of the pre-test and the official census of the whole school. This questionnaire is based on an international study of students from an international school in mainland China. A total of 381 questionnaires were sent out, and 381 questionnaires were collected during the library educational courses. After deducting invalid questionnaires such as incomplete answers, valid questionnaires were obtained. 361 copies. The results of this paper show that: (1) Three major topics of information needs for international school students are "School Information", "Popular Culture" and "Study Information"; (2) The common channel for information needs of international schools for middle school students is "Internet", "Classmates" and "School Library"; (3) The usage rate of international school libraries is extremely high. More than 70% of the students in the whole school will visit the library at least once a week; (4) The most important and most satisfying aspect is "space equipment" for international school middle school students; the most need for improvement is "library service"; (5) Academic system, gender, grade level and frequency of visits will affect the library use and satisfaction of international school middle school students. Differences in degree, so different service methods and strategies must be proposed for different background groups. Based on the above research results, this paper proposes the following recommendations for the parent institution of the international school and the library serving in the international school system. The recommendations for the parent institution: (1) Establish a new book procurement committee and adopt the opinions of teachers and students; (2) The number of borrowing books and the borrowing period can be increased moderately; (3) The configuration of the notebook computer can be adjusted to facilitate the use of students; (4) The speed of wireless network connection should be moderately increased according to the number of users; (5) Strengthening the library main function and reading promotion activities. Suggestions for libraries working in the international school system: (1) Pay attention to the number of discussion rooms and sound insulation effects to provide sufficient discussion space for students; (2) Strengthen the collection of Western resources and English labels to create a better English learning environment; (3) Strengthening the introduction of books and online resources, and strengthening the library's information service function.