A Study On Service Process And Customer Satisfactions In Car Repair And Maintenance Services-Using Company M As An Example
碩士 === 國立中興大學 === 高階經理人碩士在職專班 === 107 === Abstract In recent years, the sales volume of imported cars in Taiwan has increased year by year. At the same time, the average time for car change by Taiwan owners has been extended, and the number of maintenance of cars has also increased. The automobil...
Main Authors: | Cheng-Hung Lai, 賴政宏 |
---|---|
Other Authors: | 林谷合 |
Format: | Others |
Language: | zh-TW |
Published: |
2019
|
Online Access: | http://ndltd.ncl.edu.tw/cgi-bin/gs32/gsweb.cgi/login?o=dnclcdr&s=id=%22107NCHU5457026%22.&searchmode=basic |
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