Reform the Service of Rehabilitation Bus

• Main Authors: Chia-HsuanYen, 顏佳瑄
• Other Authors: Chien-Hung Wei
• Format: Others
• Language: zh-TW
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/c4k866

碩士 === 國立成功大學 === 交通管理科學系 === 107 === The number of people with physical disabilities in Taiwan has increased in the past year. Besides, Taiwan is becoming an aging society. In the future, there will be more special transportation demand, so it is necessary to enhance and improve the accessible transport service. Every country provides the service of rehabilitation bus to satisfy their needs, however, there were many disadvantages including hard to reserve, unfriendly drivers, lack of supply in peak periods and so on. Under the condition of limited social welfare resources, local governments and the entrusted operators must be able to prioritize and allocate finite resources to the right strategic action in order to achieve the maximum result. This research aims to construct an estimation model to improve the system of the service of the rehabilitation bus in Taiwan by analytic hierarchy process (AHP). This research suggests that the improvement plan of the service of the rehabilitation bus contains 4 dimensions (enhance the mobility of the disabled, improve the operation of social welfare organizations, improve the management of accessible vehicle and strengthen public relations) and 16 individual strategies. The result reveals that the weight in four dimensions is 32.5% of enhancing the mobility of the disabled, 19.3% of improving the operation of social welfare organizations, 33.9% of improving the management of accessible vehicle and 14.3% of strengthening public relations. The most important improvement strategy is reviewing the eligibility priorities of qualified users, establishing a dispatch platform and integrating multiple accessible vehicles.