Exploring the Critical Success Factors of eHealth in Taiwan from the Supply Perspective

• Main Authors: Yung-Ching Fan, 范詠晴
• Other Authors: 薛義誠
• Format: Others
• Language: zh-TW
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/2xas74

碩士 === 國立中央大學 === 資訊管理學系 === 107 === Taiwan has promoted eHealth with world trends actively, but what’s the critical success factors for eHealth are not clear enough.The reaserch sorts out the factors of Taiwan, developing of eHealth from the supply side, namely, “Application of Electronic Medical Records”, “Participation of Stakeholders”, “National Leadership and Governance” and “Management of the Private Enterprises” faces, and its corresponding sub-facets, have four levels of 34 elements with Analytic Hierarchy Process method to recruit decision-making groups by 13 experts to find out the application of critical success factors priority. In the research found out the critical success factors of Taiwan's eHealth and developed relevant recommendations, and proposed that the different points they cared between government and industry. The result shows that the support from leaders will be a critical reason for eHealth development. The stability of the national medical policy will give the medical industry the possibility of innovation and development. The private enterprises have to follow the demands, which is the source of eHealth driving force. Information security is the basic guarantee for the application of electronic medical records. Developing national eHealth depends on cross-disciplinary coordination. The government and academic circles believe that the quality of electronic medical records is particularly important, while the industry emphasizes the exchange of health data. However, the government and academic circles consider the formulation of policy guidelines has the higher priority. In contrast, the industry believes that the implementation of the plan is the most important. How to achieve consensus under the cognitive gap is the key to the development of eHealth.