| Summary: | 碩士 === 國立東華大學 === 民族事務與發展學系 === 107 === In the field of social work, intensive interactions among social workers from diverse cultural backgrounds provide opportunities to understand different cultures and their own values. This research aims to explore interactive experiences between Indigenous and Han social workers in the field of social work. Qualitative research method was used to collect data from eight social workers, including four Indigenous social workers and four Han social workers. Thematic analysis method was adopted to analyze the materials in order to understand the interviewees’ dilemmas and actions.
The research findings suggest that the dilemma of cross cultural interaction are the products of discrimination, oppression and segregation. The main dilemmas Indigenous social workers faced are exploitation, ignorance of labour right and interests, and a lack of support from organizations or colleagues. Han social worker believes the dilemmas between colleague interaction have low correlation to the discrimination and oppression. The main dilemmas are difficulties in colleague communication, reaching consensus, and restricted work allocation. Indigenous social workers passed on their awareness of anti-discrimination, oppression and defending the rights of ethnic groups by expressing their feelings, understanding Han colleagues, and promoting the actions of Han colleagues to understand the Indigenous people. The Han social worker solves the dilemma of work through continuous communication and establishment of a relationship with the Indigenous colleagues. Both of them saw the impact on their peers after the taken action and it brought introspection too.
Lastly, based on the researched conclusions, suggestions is made to the cross-ethnic services social workers, organizations, social work education, policies, and research of future directions.
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