| Summary: | 碩士 === 南華大學 === 生死學系碩士班 === 107 === The purpose of this research is to study the effectiveness of teaching the visually impaired students from Taiwan Foundation for the Blind with the method of Teaching Action Research. The teaching of the Antagonistic Massage is the major teaching topic in this research. The research was done by structured questionnaire. The sampling groups are both from visually impaired students and their customers. We would like to find out, 1. Will there be any difference for visually impaired students with different background variants in quality of teaching, satisfaction and their willingness to receive the training again? (With the method of purposive sampling, 39 valid questionnaires are collected.) Will quality of teaching play any role in the satisfaction of the visually impaired students and their willingness to receive the training again. 2. When those visually impaired students are back to their work, we would like to know is there any difference in quality of service, customer satisfaction and the willingness to reuse their service for visually impaired students with different background variants. We also like to know will quality of service from the visually impaired students have any influence on the satisfaction of these customers and their willingness to reuse their service again? (With the method of purposive sampling, 360 valid questionnaires are collected.) Before the formal questionnaire was issued, the questionnaire is reviewed and answered by the expert. After the questionnaire was officially distributed, the statistical analysis, reliability analysis, simple linear regression, independent sample t-test and one-way analysis of variance (one-way ANOVA) were executed with SPSS 18.0 statistical software.
The result for the part of visually impaired students shows that the quality of teaching has a significant positive effect on satisfaction, and satisfaction has a significant positive effect on the willingness to receive the training again. The significant differences for the visually impaired students on the quality of teaching and the willingness to receive the training again are only found from the background variants of age, monthly household income and numbers of classes received. Among those variants, age influence a lot on quality of teaching and the willingness to receive the training again, monthly household income significantly influence on satisfaction and numbers of classes play an important role on quality of teaching and satisfaction. As for those served customers, the result shows that quality of service has a significant positive effect on satisfaction, and satisfaction has a significant positive effect on the willingness to reuse their service. When it comes to what differences would be on quality of service, satisfaction and willingness to reuse their service for visually impaired students with different background variants, only monthly household income has significant differences on quality of service, satisfaction and willingness to reuse their service. In summary, the application of the teaching action research has achieved good results for the visually impaired student receiving the massage teaching techniques. It is suggested that the results of this study can be used as a reference for subsequent related research. It is also suggested that subsequent related research can increase the number of samples and expand to a larger area, including more visually impaired students in other areas.
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