An Analysis of Hotel Customers Experience Using an Online Customer Relationship Management System
碩士 === 國立高雄師範大學 === 人力與知識管理研究所 === 107 === Hotel is a commercial organization that provides diversified products such as catering, accommodation and other customer services. Conventionally hotels are classified into 'Star' categories (1 to 5-Star). However, there is no standard method of a...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/t5yn4p |