Study on Software Model of Architecture-Oriented Information Technology Service Management System
碩士 === 國立中山大學 === 資訊管理學系研究所 === 107 === Many companies are implementing Information Technology Infrastructure Library (ITIL) as the awareness of IT service has been rising. ITIL is the best practice tool to enhance the management process of IT service. The key point is not only the planning beforeha...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2018
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Online Access: | http://ndltd.ncl.edu.tw/handle/u95keh |