Comparison between User\'s and Managerial Perspectives Regarding Technology Acceptance Using Building Energy Management Systems (BEMS) Model in Pharmaceutical Companies

• Main Authors: Jacky Chin, 陳佳智
• Other Authors: Bernard C. Jiang
• Format: Others
• Language: en_US
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/574dk3

博士 === 國立臺灣科技大學 === 工業管理系 === 107 === The Building Energy Management System (BEMS) has become attractive to many companies seeking to better monitor their energy consumption efficiency. Managerial position in industry have rational decisions based on the total satisfaction received while using the system. One of the aspects determining the success of acceptance a new system is user's perception. To predict we need to better understand why users accept or resist this system. This study investigated the external factors that influence acceptance of the BEMS from managerial and user's perspectives. An extended model based on the Technology Acceptance Model (TAM) was created to evaluate the implementation of the building energy management system in the pharmaceutical companies. A structural equation modeling (SEM) approach was used to analyze the model by adopting compatibility, features, technology complexity, and perceived risk as the external variables, and integrating the five dimensions of perceived ease of use, perceived usefulness, attitude, satisfaction, and behavior intention. These findings can be served for explaining the behavior intention from user’s and managerial perspective within the context of a Building Energy Management system.