The Determinants of the Operational Performance of Otolaryngology Clinics in Taiwan

• Main Authors: Chia-Yu Lin, 林佳諭
• Other Authors: Shun-Chiao Chang
• Format: Others
• Language: en_US
• Published: 2019
• Online Access: http://ndltd.ncl.edu.tw/handle/b42eg2

碩士 === 國立臺灣科技大學 === 企業管理系 === 107 === This study constructs a panel data regression model to examine the determinants affecting the operational performance of otolaryngology or ear, nose and throat (ENT in short) clinics using data for 1,375 such clinics in Taiwan covering the period from 1998 to 2012. The study employs the fixed-effects model (FEM) as the appropriate empirical model after conducting three tests including the Breusch-Pagan Lagrange multiplier (BP-LM) test, the Hausman test and the over-identification test of the Hausman-Taylor model. The empirical results reveal that the numbers of physicians, nurses and the implementation of the Global Budget system have significant positive effects on the performance of ENT clinics. This situation implies that increasing the numbers of medical personnel could improve the efficiency of outpatient services and increase the numbers of points awarded to clinics. Furthermore, the implementation of the Global Budget system has a positive impact on the total number of points. The reason for this may be due to the phenomenon of supply-induced demand, which has led to a fiercely competitive market in the medical industry. On the other hand, the unemployment rate, the number of reported cases of infectious diseases, and the period of the SARS outbreak all a have negative impact on the total points earned by ENT clinics.