A Study on Using Importance-Performance Analysis to Explore the Service Quality of Heated Indoor Pool
碩士 === 亞洲大學 === 休閒與遊憩管理學系碩士在職專班 === 107 === The aim of this study is to explore the service quality and the improvement direction of heated indoor pool from the customer’s perspective and satisfaction feedback. A total of 104 useful responses were collected and the data were processed and presented...
Main Authors: | HSU, WEN-SHIN, 許文馨 |
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Other Authors: | CHANG, YU-WEI |
Format: | Others |
Language: | zh-TW |
Published: |
2019
|
Online Access: | http://ndltd.ncl.edu.tw/handle/tz347e |
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