Developing an Automatic Reply Chatbot for Customer Service
碩士 === 國立臺北科技大學 === 工業工程與管理系 === 107 === Customer Service plays an important role in the customer relationship management (CRM) as a bridge between enterprises and clients .Nowadays,customer service must have certain professional technology and experience, in order to help customers solve the probl...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/f8pzn5 |