The Antecedents and Effect Reaction of Consumer Usage and Mastering toward Self-Service Technologyx
碩士 === 元智大學 === 經營管理碩士班(行銷學程) === 107 === The purpose of this study is to explore the consumer behavior and mastery antecedent of self-service technology, and the subsequent behavior and emotional response to consumers when they encounter service failure, and to explore the effects of time pressure...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2019
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| Online Access: | http://ndltd.ncl.edu.tw/handle/8279d8 |