Consumer behavioral changes in internet banking
This paper investigates how bank customers behave differently when using Internet banking. It also explores how these behavioral changes affect banks as well as the future development of Internet banking. The study utilized the Delphi technique, a structured communication process that aids a pane...
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| Format: | Others |
| Language: | English |
| Published: |
2009
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| Online Access: | http://hdl.handle.net/2429/12070 |