Att mäta bibliotek : en studie av två biblioteks verksamhetsberättelser.
During the late twentieth century, political and societal changes gave rise to an increased interest in performance evaluation in public organizations. This development also affected libraries in the public sector. The main concern for this master thesis is performance measurement in libra...
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Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan
2003
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ndltd-UPSALLA1-oai-DiVA.org-hb-162912019-05-01T05:14:08ZAtt mäta bibliotek : en studie av två biblioteks verksamhetsberättelser.sweMeasuring a library : a study of activity reports from two libraries.Salomonsson, TellervoHögskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / BibliotekshögskolanUniversity College of Borås. Swedish School of Library and Information Science (SSLIS)2003library and information sciencebiblioteks- och informationsvetenskapSocial SciencesSamhällsvetenskapDuring the late twentieth century, political and societal changes gave rise to an increased interest in performance evaluation in public organizations. This development also affected libraries in the public sector. The main concern for this master thesis is performance measurement in libraries. In this study two different types of libraries are investigated, one public and the other academic. My aim is to find out if and how performance measurement appears in the libraries annual activity reports. In interviews with library leadership the usability of the measurements are examined. I also compare the results from each library to find common features concerning performance measurement. The theoretical framework consists of themes and ideas from Library and Information science literature that address measurement issues in library organizations. The result of the study demonstrates that measurements appear in a quite simple but varied way, and describe a wide array of organization activities. It further illustrates that the leaders are mainly interested in using measurement for political purposes. Finally, the study shows that there are important differences in the performance accounts of the two libraries. In terms of common features, both libraries rely heavily on their status as non-profit organizations. Uppsatsnivå: DStudent thesisinfo:eu-repo/semantics/bachelorThesistexthttp://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-16291Local 2320/1020Magisteruppsats i biblioteks- och informationsvetenskap vid Bibliotekshögskolan/Biblioteks- och informationsvetenskap, 1404-0891 ; 2003:106application/pdfinfo:eu-repo/semantics/openAccess |
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library and information science biblioteks- och informationsvetenskap Social Sciences Samhällsvetenskap |
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library and information science biblioteks- och informationsvetenskap Social Sciences Samhällsvetenskap Salomonsson, Tellervo Att mäta bibliotek : en studie av två biblioteks verksamhetsberättelser. |
description |
During the late twentieth century, political and societal changes gave rise to an increased interest in performance evaluation in public organizations. This development also affected libraries in the public sector. The main concern for this master thesis is performance measurement in libraries. In this study two different types of libraries are investigated, one public and the other academic. My aim is to find out if and how performance measurement appears in the libraries annual activity reports. In interviews with library leadership the usability of the measurements are examined. I also compare the results from each library to find common features concerning performance measurement. The theoretical framework consists of themes and ideas from Library and Information science literature that address measurement issues in library organizations. The result of the study demonstrates that measurements appear in a quite simple but varied way, and describe a wide array of organization activities. It further illustrates that the leaders are mainly interested in using measurement for political purposes. Finally, the study shows that there are important differences in the performance accounts of the two libraries. In terms of common features, both libraries rely heavily on their status as non-profit organizations. === Uppsatsnivå: D |
author |
Salomonsson, Tellervo |
author_facet |
Salomonsson, Tellervo |
author_sort |
Salomonsson, Tellervo |
title |
Att mäta bibliotek : en studie av två biblioteks verksamhetsberättelser. |
title_short |
Att mäta bibliotek : en studie av två biblioteks verksamhetsberättelser. |
title_full |
Att mäta bibliotek : en studie av två biblioteks verksamhetsberättelser. |
title_fullStr |
Att mäta bibliotek : en studie av två biblioteks verksamhetsberättelser. |
title_full_unstemmed |
Att mäta bibliotek : en studie av två biblioteks verksamhetsberättelser. |
title_sort |
att mäta bibliotek : en studie av två biblioteks verksamhetsberättelser. |
publisher |
Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan |
publishDate |
2003 |
url |
http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-16291 |
work_keys_str_mv |
AT salomonssontellervo attmatabibliotekenstudieavtvabiblioteksverksamhetsberattelser AT salomonssontellervo measuringalibraryastudyofactivityreportsfromtwolibraries |
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1719021545647505408 |