Engineering Quality Feelings : Applications in products, service environments and work systems
Contemporary quality issues in product design are moving from materialistic to emotional user fulfillment; comprehensive research is needed to examine quality product feelings. This research is directed toward a deeper understanding of user and customer quality feelings for different product types,...
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| Format: | Doctoral Thesis |
| Language: | English |
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KTH, Ergonomi
2011
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-43388 |