Communication is the key : A two-dimensional case study of relationship quality in offshore outsourcing

This thesis aims to describe and analyse how companies establish and maintain relationship quality when outsourcing offshore. In literature we have identified that companies who outsource offshore encounter difficulties with quality and costs. However most of the contracts are renewed even though th...

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Bibliographic Details
Main Authors: Swanson, Ellen, Thorsson, Marie
Format: Others
Language:English
Published: Linnéuniversitetet, Institutionen för ekonomistyrning och logistik (ELO) 2015
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-45682