Customer Relationship Management: A tool for consumer relationship development : A case study of Swedbank

Bibliographic Details
Main Authors:	Samusenko, Krystyna, Malende, Mariam, Tootmaa, Kristi
Format:	Others
Language:	English
Published:	Mälardalens högskola, Akademin för ekonomi, samhälle och teknik 2015
Subjects:	CRM Swedbank an interaction model relationship management
Online Access:	http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-28541

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spelling	ndltd-UPSALLA1-oai-DiVA.org-mdh-285412015-08-18T04:53:33ZCustomer Relationship Management: A tool for consumer relationship development : A case study of SwedbankengSamusenko, KrystynaMalende, MariamTootmaa, KristiMälardalens högskola, Akademin för ekonomi, samhälle och teknikMälardalens högskola, Akademin för ekonomi, samhälle och teknikMälardalens högskola, Akademin för ekonomi, samhälle och teknik2015CRMSwedbankan interaction modelrelationship managementStudent thesisinfo:eu-repo/semantics/bachelorThesistexthttp://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-28541application/pdfinfo:eu-repo/semantics/openAccess
collection	NDLTD
language	English
format	Others
sources	NDLTD
topic	CRM Swedbank an interaction model relationship management
spellingShingle	CRM Swedbank an interaction model relationship management Samusenko, Krystyna Malende, Mariam Tootmaa, Kristi Customer Relationship Management: A tool for consumer relationship development : A case study of Swedbank
author	Samusenko, Krystyna Malende, Mariam Tootmaa, Kristi
author_facet	Samusenko, Krystyna Malende, Mariam Tootmaa, Kristi
author_sort	Samusenko, Krystyna
title	Customer Relationship Management: A tool for consumer relationship development : A case study of Swedbank
title_short	Customer Relationship Management: A tool for consumer relationship development : A case study of Swedbank
title_full	Customer Relationship Management: A tool for consumer relationship development : A case study of Swedbank
title_fullStr	Customer Relationship Management: A tool for consumer relationship development : A case study of Swedbank
title_full_unstemmed	Customer Relationship Management: A tool for consumer relationship development : A case study of Swedbank
title_sort	customer relationship management: a tool for consumer relationship development : a case study of swedbank
publisher	Mälardalens högskola, Akademin för ekonomi, samhälle och teknik
publishDate	2015
url	http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-28541
work_keys_str_mv	AT samusenkokrystyna customerrelationshipmanagementatoolforconsumerrelationshipdevelopmentacasestudyofswedbank AT malendemariam customerrelationshipmanagementatoolforconsumerrelationshipdevelopmentacasestudyofswedbank AT tootmaakristi customerrelationshipmanagementatoolforconsumerrelationshipdevelopmentacasestudyofswedbank
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Customer Relationship Management: A tool for consumer relationship development : A case study of Swedbank

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