The Process of Retaining Knowledge: A Case Study of PwC

• Main Authors: Mayiwar, Lewend, Nano, Gino, Donnestenn, Glenn
• Format: Others
• Language: English
• Published: Mälardalens högskola, Akademin för ekonomi, samhälle och teknik 2016
• Subjects: knowledge management; knowledge retention; pwc; knowledge transfer
• Online Access: http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-32917

Tracking and capturing tacit knowledge of individuals in a way that can be leveraged by a company is one of the fastest growing challenges in knowledge management. In addition, the dynamism and changing role of today’s economy brings with it many challenges left with organizations to face. As employee turnover is caused by many uncontrollable factors, this paper aims at exploring how organizations can reduce its negative impact by creating and retaining critical knowledge, rather than suggesting ways in which employee turnover can be reduced.