| Summary: | The purpose of this thesis is to evaluate the benefits of the service Elektronisk remiss.Elektronisk remiss is a service that enables an exchange of medicalreferrals on a national level. The evaluation presents a number of recommendationsfor future work with Elektronisk remiss for Region Uppsala and otherstakeholders of the national electronic referral service. The benefits has beenevaluated with the use of the 5-model. The benefits that are examinedconsists of thoughts, ideas and feelings that the stakeholders have towards Elektroniskremiss. The information has been collected from semi-structuredinterviews together with the stakeholders. The interviews had the purpose to analyzewhat effects, positive and negative, that occurs with a nationalreferral system. The evaluation has not examined the economic benefits ofElektronisk remiss. The qualitative data can be the basis for future decisionswith the investment. The result of the 5 model shows the correlation betweenchange, effect and benefit. The change is that referrals will be handledelectronically on a national level, the effects are the findings from the interviews andthese are either direct or indirect and the benefit is the value in whichthe effect will result in. The correlation between change, effect and benefit isdisplayed in a 5-table that gives an overview of the effects and the benefits.The results of this study shows that the qualitative benefits of the investment ispositive and that Elektronisk remiss saves a lot of time in the process ofhandling referrals.
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