Profit through product quality and quality service
<p>Many technical and business papers have been written proclaiming that companies which provide high quality products and high quality service will market share and profitability. Although the theory of the positive relationship between quality and profitibility (i.e. higher product quality a...
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| Format: | Dissertation |
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Virginia Tech
2014
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| Online Access: | http://hdl.handle.net/10919/41141 http://scholar.lib.vt.edu/theses/available/etd-02162010-020036/ |