Usability evaluation of the South London and Maudsley NHS Trust Library web site
A usability evaluation was carried out of the recently-launched South London and Maudsley NHS Trust library web site using a variety of standard methodologies: content and design evaluation of selected comparable sites, focus groups, a questionnaire survey of library and web development staff, heuri...
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ndltd-arizona.edu-oai-arizona.openrepository.com-10150-1061442015-10-23T04:24:10Z Usability evaluation of the South London and Maudsley NHS Trust Library web site Ebenezer, Catherine Libraries Web Metrics Information Seeking Behaviors A usability evaluation was carried out of the recently-launched South London and Maudsley NHS Trust library web site using a variety of standard methodologies: content and design evaluation of selected comparable sites, focus groups, a questionnaire survey of library and web development staff, heuristic evaluation, observation testing, card sorting/cluster analysis, and label intuitiveness/category membership testing. All test participants were staff of or providers of services to the trust. Demographic information was recorded for each participant. Unsuccessful attempts were made to evaluate user feedback, and to compare usability test results with usage statistics. Test participantsâ overall responses to the site were enthusiastic and favourable, indicating the scope and content of the site to be broadly appropriate to the user group. Numerous suggestions for new content areas were made by testers. Usability problems were discovered in two main areas: in the organisation of the site, and in the terminology used to refer to information services and sources. On the basis of test results, proposals for a revised menu structure, improved accessibility, and changes to the terminology used within the site are presented. 2001-09 Thesis Usability evaluation of the South London and Maudsley NHS Trust Library web site 2001-09, http://hdl.handle.net/10150/106144 en |
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en |
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Libraries Web Metrics Information Seeking Behaviors |
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Libraries Web Metrics Information Seeking Behaviors Ebenezer, Catherine Usability evaluation of the South London and Maudsley NHS Trust Library web site |
description |
A usability evaluation was carried out of the recently-launched South London and Maudsley NHS Trust library web site using a variety of standard methodologies: content and design evaluation of selected comparable sites, focus groups, a questionnaire survey of library and web development staff, heuristic evaluation, observation testing, card sorting/cluster analysis, and label intuitiveness/category membership testing. All test participants were staff of or providers of services to the trust. Demographic information was recorded for each participant. Unsuccessful attempts were made to evaluate user feedback, and to compare usability test results with usage statistics.
Test participantsâ overall responses to the site were enthusiastic and favourable, indicating the scope and content of the site to be broadly appropriate to the user group. Numerous suggestions for new content areas were made by testers. Usability problems were discovered in two main areas: in the organisation of the site, and in the terminology used to refer to information services and sources. On the basis of test results, proposals for a revised menu structure, improved accessibility, and changes to the terminology used within the site are presented. |
author |
Ebenezer, Catherine |
author_facet |
Ebenezer, Catherine |
author_sort |
Ebenezer, Catherine |
title |
Usability evaluation of the South London and Maudsley NHS Trust Library web site |
title_short |
Usability evaluation of the South London and Maudsley NHS Trust Library web site |
title_full |
Usability evaluation of the South London and Maudsley NHS Trust Library web site |
title_fullStr |
Usability evaluation of the South London and Maudsley NHS Trust Library web site |
title_full_unstemmed |
Usability evaluation of the South London and Maudsley NHS Trust Library web site |
title_sort |
usability evaluation of the south london and maudsley nhs trust library web site |
publishDate |
2001 |
url |
http://hdl.handle.net/10150/106144 |
work_keys_str_mv |
AT ebenezercatherine usabilityevaluationofthesouthlondonandmaudsleynhstrustlibrarywebsite |
_version_ |
1718096380621225984 |