Exploring the antecedents of customer expectations : an empirical investigation from a role theory perspective

Bibliographic Details
Main Author:	Webb, Dave
Published:	Cardiff University 1995
Subjects:	658 Management & business studies
Online Access:	http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.387719

id	ndltd-bl.uk-oai-ethos.bl.uk-387719
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spelling	ndltd-bl.uk-oai-ethos.bl.uk-3877192015-03-19T03:24:41ZExploring the antecedents of customer expectations : an empirical investigation from a role theory perspectiveWebb, Dave1995658Management & business studiesCardiff Universityhttp://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.387719Electronic Thesis or Dissertation
collection	NDLTD
sources	NDLTD
topic	658 Management & business studies
spellingShingle	658 Management & business studies Webb, Dave Exploring the antecedents of customer expectations : an empirical investigation from a role theory perspective
author	Webb, Dave
author_facet	Webb, Dave
author_sort	Webb, Dave
title	Exploring the antecedents of customer expectations : an empirical investigation from a role theory perspective
title_short	Exploring the antecedents of customer expectations : an empirical investigation from a role theory perspective
title_full	Exploring the antecedents of customer expectations : an empirical investigation from a role theory perspective
title_fullStr	Exploring the antecedents of customer expectations : an empirical investigation from a role theory perspective
title_full_unstemmed	Exploring the antecedents of customer expectations : an empirical investigation from a role theory perspective
title_sort	exploring the antecedents of customer expectations : an empirical investigation from a role theory perspective
publisher	Cardiff University
publishDate	1995
url	http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.387719
work_keys_str_mv	AT webbdave exploringtheantecedentsofcustomerexpectationsanempiricalinvestigationfromaroletheoryperspective
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Exploring the antecedents of customer expectations : an empirical investigation from a role theory perspective

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