Harnessing tacit and explicit knowledge : an empirical investigation of knowledge-centric drivers of service management performance

Harnessing tacit and explicit knowledge : an empirical investigation of knowledge-centric drivers of service management performance

Bibliographic Details
Main Author: Funk, Benjamin Joseph
Published: London Business School (University of London) 2008
Subjects:
338.0068
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.497795
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spelling ndltd-bl.uk-oai-ethos.bl.uk-4977952015-03-20T04:51:32ZHarnessing tacit and explicit knowledge : an empirical investigation of knowledge-centric drivers of service management performanceFunk, Benjamin Joseph2008338.0068London Business School (University of London)http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.497795Electronic Thesis or Dissertation
collection NDLTD
sources NDLTD
topic 338.0068
spellingShingle 338.0068
Funk, Benjamin Joseph
Harnessing tacit and explicit knowledge : an empirical investigation of knowledge-centric drivers of service management performance
author Funk, Benjamin Joseph
author_facet Funk, Benjamin Joseph
author_sort Funk, Benjamin Joseph
title Harnessing tacit and explicit knowledge : an empirical investigation of knowledge-centric drivers of service management performance
title_short Harnessing tacit and explicit knowledge : an empirical investigation of knowledge-centric drivers of service management performance
title_full Harnessing tacit and explicit knowledge : an empirical investigation of knowledge-centric drivers of service management performance
title_fullStr Harnessing tacit and explicit knowledge : an empirical investigation of knowledge-centric drivers of service management performance
title_full_unstemmed Harnessing tacit and explicit knowledge : an empirical investigation of knowledge-centric drivers of service management performance
title_sort harnessing tacit and explicit knowledge : an empirical investigation of knowledge-centric drivers of service management performance
publisher London Business School (University of London)
publishDate 2008
url http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.497795
work_keys_str_mv AT funkbenjaminjoseph harnessingtacitandexplicitknowledgeanempiricalinvestigationofknowledgecentricdriversofservicemanagementperformance
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