Business process discovery through conversation log analysis in pluralist and coercive problem contexts

Business process discovery is one of the most fundamental steps of business process management (BPM) lifecycles. Incorrect, misleading or biased results of this stage can cause the whole BPM project to fail or the information systems that are created based on them to have great alignment problems wi...

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Bibliographic Details
Main Author: Mavaddat, Matin
Published: University of the West of England, Bristol 2013
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.582508

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