Professional buying : a pre-sales interaction study of buyer behaviour and value perception

This thesis examines, from the perspective of the professional buyer, value perceptions and approaches to relationship management. Research relating to the professional buying process is often hampered by issues relating to commercial confidentiality which impacts upon access to both the pre-sales i...

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Bibliographic Details
Main Author: Aitken, Alan
Published: University of Glasgow 2014
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.630970