Can Total Quality Management improve the quality of care in Saudi Arabian hospitals? : a patient and service provider perspective
Background: The purpose of this study was to explore existing TQM practice in Saudi Arabian public hospitals, with the aim of improving quality of care, efficiency and productivity, and promoting strong patient satisfaction. Saudi Arabia has made significant investments in its healthcare system, but...
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University of Salford
2017
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| Online Access: | https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.741126 |