The empowerment of service workers: conceptualization and impacts across cultures.
Fock Kwong Yin Henry. === "June 2004." === Thesis (Ph.D.)--Chinese University of Hong Kong, 2004. === Includes bibliographical references (p. 196-211). === Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via...
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| Format: | Others |
| Language: | English Chinese |
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2004
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| Online Access: | http://library.cuhk.edu.hk/record=b6073655 http://repository.lib.cuhk.edu.hk/en/item/cuhk-343456 |