Organisational transformation using total quality management and ISO 9000
To be submitted in partial fulfilment of the requirements for the degree MAGISTER TECHNOLOGIAE in Quality Faculty of Engineering CAPE PENINSULA UNIVERSITY OF TECHNOLOGY 2008 === Engineering by its very nature is associated with quality processes. Ineffective processes have the potential to jeopardiz...
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| Language: | en |
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Cape Peninsula University of Technology
2014
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| Online Access: | http://hdl.handle.net/20.500.11838/1209 |