Employee satisfaction as a catalyst for improved efficiency, productivity and customer satisfaction

Dissertation submitted in fulfilment of the requirements for the degree Master of Technology: Quality in the Faculty of Engineering at the Cape Peninsula University of Technology === This research will focus on employee satisfaction in the workplace. The research will be conducted as a result of...

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Bibliographic Details
Main Author: Botha, Marcel
Language:en
Published: Cape Peninsula University of Technology 2012
Subjects:
Online Access:http://hdl.handle.net/20.500.11838/1228