Evaluating e-government services : a citizen-centric framework
Thesis (MTech (Information Technology))--Cape Peninsula University of Technology, 2015. === In a quest to offer better services to both citizens and businesses throughout Africa, efforts to adopt e-government projects are gaining momentum. As a result of this, there is a need for effective measureme...
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| Language: | en |
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Cape Peninisula University of Technology
2016
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| Online Access: | http://hdl.handle.net/20.500.11838/2285 |