SUPERVISORY COMMUNICATION AND ITS EFFECT ON EMPLOYEE SATISFACTION AT THE CUT, WELKOM CAMPUS
Published Article === Many large organisations tend to focus on their external communication in order to project a positive image to potential clients. However the role of internal communication with employees has often been overlooked, although it remains one of the most important areas of organ...
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Interim : Interdisciplinary Journal, Vol 13, Issue 1: Central University of Technology Free State Bloemfontein
2015
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Online Access: | http://hdl.handle.net/11462/280 |
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ndltd-netd.ac.za-oai-union.ndltd.org-cut-oai-ir.cut.ac.za-11462-2802016-03-16T03:59:03Z SUPERVISORY COMMUNICATION AND ITS EFFECT ON EMPLOYEE SATISFACTION AT THE CUT, WELKOM CAMPUS Molefe, M. Van Deventer, M. Central University of Technology Free State, Bloemfontein supervisory communication employee satisfaction communication satisfaction climate Published Article Many large organisations tend to focus on their external communication in order to project a positive image to potential clients. However the role of internal communication with employees has often been overlooked, although it remains one of the most important areas of organisational communication. This article focuses on specific findings of the Master's dissertation, Supervisory Communication and its Effect on Employee Satisfaction at the Central University of Technology, Welkom Campus. The research results that employees' views about their own organisation impact on how external clients view that particular organisation. The research found that in order for employees to become advocates of their own organisation, supervisors of different operational units should develop and manage their internal communication activities in a way that motivates and stimulates employee enthusiasm for meeting organisational goals. Once employees are satisfied with the state of supervisory communication in their respective units, they should be able to identify with their organisation and endeavour to attain organisational goals. 2015-08-12T07:19:37Z 2015-08-12T07:19:37Z 2014 2014 Article 1684498x http://hdl.handle.net/11462/280 en_US Central University of Technology Free State Bloemfontein 102 262 bytes, 1 file Application/PDF Interim : Interdisciplinary Journal, Vol 13, Issue 1: Central University of Technology Free State Bloemfontein |
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en_US |
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supervisory communication employee satisfaction communication satisfaction climate |
spellingShingle |
supervisory communication employee satisfaction communication satisfaction climate Molefe, M. Van Deventer, M. SUPERVISORY COMMUNICATION AND ITS EFFECT ON EMPLOYEE SATISFACTION AT THE CUT, WELKOM CAMPUS |
description |
Published Article === Many large organisations tend to focus on their external communication in order
to project a positive image to potential clients. However the role of internal
communication with employees has often been overlooked, although it remains
one of the most important areas of organisational communication. This article
focuses on specific findings of the Master's dissertation, Supervisory
Communication and its Effect on Employee Satisfaction at the Central University
of Technology, Welkom Campus. The research results that employees' views
about their own organisation impact on how external clients view that particular
organisation. The research found that in order for employees to become
advocates of their own organisation, supervisors of different operational units
should develop and manage their internal communication activities in a way that
motivates and stimulates employee enthusiasm for meeting organisational
goals. Once employees are satisfied with the state of supervisory
communication in their respective units, they should be able to identify with their
organisation and endeavour to attain organisational goals. |
author2 |
Central University of Technology Free State, Bloemfontein |
author_facet |
Central University of Technology Free State, Bloemfontein Molefe, M. Van Deventer, M. |
author |
Molefe, M. Van Deventer, M. |
author_sort |
Molefe, M. |
title |
SUPERVISORY COMMUNICATION AND ITS EFFECT ON EMPLOYEE SATISFACTION AT THE CUT, WELKOM CAMPUS |
title_short |
SUPERVISORY COMMUNICATION AND ITS EFFECT ON EMPLOYEE SATISFACTION AT THE CUT, WELKOM CAMPUS |
title_full |
SUPERVISORY COMMUNICATION AND ITS EFFECT ON EMPLOYEE SATISFACTION AT THE CUT, WELKOM CAMPUS |
title_fullStr |
SUPERVISORY COMMUNICATION AND ITS EFFECT ON EMPLOYEE SATISFACTION AT THE CUT, WELKOM CAMPUS |
title_full_unstemmed |
SUPERVISORY COMMUNICATION AND ITS EFFECT ON EMPLOYEE SATISFACTION AT THE CUT, WELKOM CAMPUS |
title_sort |
supervisory communication and its effect on employee satisfaction at the cut, welkom campus |
publisher |
Interim : Interdisciplinary Journal, Vol 13, Issue 1: Central University of Technology Free State Bloemfontein |
publishDate |
2015 |
url |
http://hdl.handle.net/11462/280 |
work_keys_str_mv |
AT molefem supervisorycommunicationanditseffectonemployeesatisfactionatthecutwelkomcampus AT vandeventerm supervisorycommunicationanditseffectonemployeesatisfactionatthecutwelkomcampus |
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