APA (7th ed.) Citation

Zungu, N. P., & Raap, P. J. (2013). Service quality at retail banks in Durban.

Chicago Style (17th ed.) Citation

Zungu, Nkululeko PraiseGod, and Peter John Raap. Service Quality at Retail Banks in Durban. 2013.

MLA (8th ed.) Citation

Zungu, Nkululeko PraiseGod, and Peter John Raap. Service Quality at Retail Banks in Durban. 2013.

Warning: These citations may not always be 100% accurate.