The impact of trust in transformation leadership of the implementation of robotic process automation (RPA)
This study explored the impact of trust in transformational leadership on the implementation of robotic process automation (RPA) which to date has not been widely researched. The study further explored whether if trust was present, its impact was to diminish the fear of job losses. As part of this s...
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Online Access: | http://hdl.handle.net/2263/80462 Mahadeo, MR 2020, The impact of trust in transformation leadership of the implementation of robotic process automation (RPA), MPhil Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/80462> |
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ndltd-netd.ac.za-oai-union.ndltd.org-up-oai-repository.up.ac.za-2263-804622021-06-25T05:08:50Z The impact of trust in transformation leadership of the implementation of robotic process automation (RPA) Mahadeo, Melissa Ramesh Chiba, Manoj ichelp@gibs.co.za UCTD This study explored the impact of trust in transformational leadership on the implementation of robotic process automation (RPA) which to date has not been widely researched. The study further explored whether if trust was present, its impact was to diminish the fear of job losses. As part of this study, the integrative trust model developed by Mayer, Schoorman & Davis was used to measure trust. To understand these research questions a questionnaire was administered to employees (N = 313) of which 224 were considered valid for the purpose of testing. The results of the testing show that there was no relation between trust in transformational leadership on the implementation of RPA, although tests indicate that there is a chance that trust in transformational leadership impacts the implementation of RPA. Similarly, the results showed that there was no relationship between trust in transformational leadership and the fear of job losses but there is a chance that trust impacts the fear of job losses. In addition, the study showed that there were high levels of trust, belief in the implementation of RPA and little fear of job losses. The findings offered support for positive future developments in research and practice whilst understanding the business problem relating to whether trust in transformational leadership can influence the effective implementation of RPA and lead to a decrease in the fear of job losses. Mini Dissertation (MPhil)--University of Pretoria, 2020. pt2021 Gordon Institute of Business Science (GIBS) MPhil Unrestricted 2021-06-22T12:29:11Z 2021-06-22T12:29:11Z 2021/04/14 2020 Mini Dissertation http://hdl.handle.net/2263/80462 Mahadeo, MR 2020, The impact of trust in transformation leadership of the implementation of robotic process automation (RPA), MPhil Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/80462> 20000228 en © 2021 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. University of Pretoria |
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UCTD Mahadeo, Melissa Ramesh The impact of trust in transformation leadership of the implementation of robotic process automation (RPA) |
description |
This study explored the impact of trust in transformational leadership on the implementation
of robotic process automation (RPA) which to date has not been widely researched. The
study further explored whether if trust was present, its impact was to diminish the fear of job
losses. As part of this study, the integrative trust model developed by Mayer, Schoorman &
Davis was used to measure trust. To understand these research questions a questionnaire
was administered to employees (N = 313) of which 224 were considered valid for the
purpose of testing. The results of the testing show that there was no relation between trust in
transformational leadership on the implementation of RPA, although tests indicate that there
is a chance that trust in transformational leadership impacts the implementation of RPA.
Similarly, the results showed that there was no relationship between trust in transformational
leadership and the fear of job losses but there is a chance that trust impacts the fear of job
losses. In addition, the study showed that there were high levels of trust, belief in the
implementation of RPA and little fear of job losses. The findings offered support for positive
future developments in research and practice whilst understanding the business problem
relating to whether trust in transformational leadership can influence the effective
implementation of RPA and lead to a decrease in the fear of job losses. === Mini Dissertation (MPhil)--University of Pretoria, 2020. === pt2021 === Gordon Institute of Business Science (GIBS) === MPhil === Unrestricted |
author2 |
Chiba, Manoj |
author_facet |
Chiba, Manoj Mahadeo, Melissa Ramesh |
author |
Mahadeo, Melissa Ramesh |
author_sort |
Mahadeo, Melissa Ramesh |
title |
The impact of trust in transformation leadership of the implementation of robotic process automation (RPA) |
title_short |
The impact of trust in transformation leadership of the implementation of robotic process automation (RPA) |
title_full |
The impact of trust in transformation leadership of the implementation of robotic process automation (RPA) |
title_fullStr |
The impact of trust in transformation leadership of the implementation of robotic process automation (RPA) |
title_full_unstemmed |
The impact of trust in transformation leadership of the implementation of robotic process automation (RPA) |
title_sort |
impact of trust in transformation leadership of the implementation of robotic process automation (rpa) |
publisher |
University of Pretoria |
publishDate |
2021 |
url |
http://hdl.handle.net/2263/80462 Mahadeo, MR 2020, The impact of trust in transformation leadership of the implementation of robotic process automation (RPA), MPhil Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/80462> |
work_keys_str_mv |
AT mahadeomelissaramesh theimpactoftrustintransformationleadershipoftheimplementationofroboticprocessautomationrpa AT mahadeomelissaramesh impactoftrustintransformationleadershipoftheimplementationofroboticprocessautomationrpa |
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