The relationship between intention to quit, pyschological capital and job satisfaction in the tourism industry in the Western Cape
Magister Commercii - MCom === The current research aims to identify the variables that influence turnover intentions. In particular, this research explored the concept of turnover intentions by investigating the mediating effects of job satisfaction and psychological capital amongst a sample of 70 e...
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2013
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ndltd-netd.ac.za-oai-union.ndltd.org-uwc-oai-etd.uwc.ac.za-11394-23022017-08-02T04:00:13Z The relationship between intention to quit, pyschological capital and job satisfaction in the tourism industry in the Western Cape Appollis, Verna Patricia Heslop, Karl Dept. of Industrial Psychology Faculty of Arts Psychological capital Intention to quit Job satisfaction Hope Resilience Optimism Self-efficacy Positive organisational behaviour Positive psychology Tourism industry Magister Commercii - MCom The current research aims to identify the variables that influence turnover intentions. In particular, this research explored the concept of turnover intentions by investigating the mediating effects of job satisfaction and psychological capital amongst a sample of 70 employees involved in the tourism industry. The study highlights that employees within the tourism industry within the Western Cape were the most satisfied with work content, and the least satisfied with leadership / supervision. The results emanating from the current study indicate that there is a strong, inverse relationship between job satisfaction and turnover intention amongst tourism employees in the Western Cape. Furthermore, the study revealed that a statistically significant, inverse relationship exists between psychological capital and turnover intention. Multiple regression analysis revealed these variables significantly explained the variance in turnover intention. South Africa 2013-10-23T13:43:34Z 2011/05/05 07:47 2011/05/05 2013-10-23T13:43:34Z 2010 Thesis http://hdl.handle.net/11394/2302 en University of the Western Cape University of the Western Cape |
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en |
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Psychological capital Intention to quit Job satisfaction Hope Resilience Optimism Self-efficacy Positive organisational behaviour Positive psychology Tourism industry |
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Psychological capital Intention to quit Job satisfaction Hope Resilience Optimism Self-efficacy Positive organisational behaviour Positive psychology Tourism industry Appollis, Verna Patricia The relationship between intention to quit, pyschological capital and job satisfaction in the tourism industry in the Western Cape |
description |
Magister Commercii - MCom === The current research aims to identify the variables that influence turnover intentions. In particular, this research explored the concept of turnover intentions by investigating the mediating effects of job satisfaction and psychological capital amongst a sample of 70 employees involved in the tourism industry. The study highlights that employees within the tourism industry within the Western Cape were the most satisfied with work content, and the least satisfied with leadership / supervision. The results emanating from the current study indicate that there is a strong, inverse relationship between job satisfaction and turnover intention amongst tourism employees in the Western Cape. Furthermore, the study revealed that a statistically significant, inverse relationship exists between psychological capital and turnover intention. Multiple regression analysis revealed these variables significantly explained the variance in turnover intention. === South Africa |
author2 |
Heslop, Karl |
author_facet |
Heslop, Karl Appollis, Verna Patricia |
author |
Appollis, Verna Patricia |
author_sort |
Appollis, Verna Patricia |
title |
The relationship between intention to quit, pyschological capital and job satisfaction in the tourism industry in the Western Cape |
title_short |
The relationship between intention to quit, pyschological capital and job satisfaction in the tourism industry in the Western Cape |
title_full |
The relationship between intention to quit, pyschological capital and job satisfaction in the tourism industry in the Western Cape |
title_fullStr |
The relationship between intention to quit, pyschological capital and job satisfaction in the tourism industry in the Western Cape |
title_full_unstemmed |
The relationship between intention to quit, pyschological capital and job satisfaction in the tourism industry in the Western Cape |
title_sort |
relationship between intention to quit, pyschological capital and job satisfaction in the tourism industry in the western cape |
publisher |
University of the Western Cape |
publishDate |
2013 |
url |
http://hdl.handle.net/11394/2302 |
work_keys_str_mv |
AT appollisvernapatricia therelationshipbetweenintentiontoquitpyschologicalcapitalandjobsatisfactioninthetourismindustryinthewesterncape AT appollisvernapatricia relationshipbetweenintentiontoquitpyschologicalcapitalandjobsatisfactioninthetourismindustryinthewesterncape |
_version_ |
1718510301565943808 |