The influence of flourishing, job crafting and emotional intelligence on job performance within a South African Pharmaceutical company

• Main Author: Ramsay, Nicola
• Other Authors: Du Plessis, Marieta
• Published: University of the Western Cape 2019
• Subjects: South Africa; Workplace; Pharmaceutical industry; Organizational sustainability; Job Crafting; Job Demands Resources Framework; Emotional Intelligence; Job Performance
• Online Access: http://hdl.handle.net/11394/7095

Magister Commercii (Industrial Psychology) - MCom(IPS) === In the 21st century the nature of work and life has become characterized by unavoidable changes. These changes are brought about by various environmental, social and technological developments or unforeseen occurrences. It has become more challenging for economies, countries and organizations to bounce back from these volatile fluctuations in all markets and industries (Martine & Alves, 2015). Examples of the above-mentioned changes is emphasized by Wales (2013) who identified that trends such as climate change, globalization and social inequality have created a significant challenge to the traditional business model. The “credit crunch”, corporate scandals and possible corruption have led to a loss of trust in business, and companies are facing pressures from governments, consumers, employees and investors to demonstrate that they are adopting ethical and sustainable business practices (Pfeffer, 2015). Similarly, Martine and Alves (2015) question whether the economy, society and environment in the 21st century are indeed the three pillars of sustainability. These factors highlight the importance of critically discussing factors surrounding economic growth and the sustainability thereof.