Information and communication technologies and academic library services and operations

• Main Author: Ocks, Yumnaa
• Other Authors: Salubi, Oghenere
• Language: en
• Published: University of the Western Cape 2021
• Subjects: Information communication technologies; Academic libraries; Technology acceptance model; Library services; University of the Western Cape Library
• Online Access: http://hdl.handle.net/11394/8114

Magister Artium - MA === Information Communication Technologies (ICTs) continue to have a major influence in the promotion and dissemination of information, which has and continues to shape new realities of virtual campuses and virtual libraries, thus allowing students access to information and encouraging participation. This study aims to investigate the impact of Information Communication Technologies (ICTs) on academic library services provision and operations, as well as how this has influenced the use of library information resources by undergraduate and postgraduate students at the university. The objectives of the research were to: assess the impact of ICTs on academic library operations and the academic librarians’ functions, assess how ICTs have influenced undergraduate and postgraduate students’ use of library information resources, identify the challenges of ICT-based library operations and services; and identify how conventional library and information services can be delivered more efficiently through ICTs. === 2022