| Summary: | Submitted in fulfilment of the requirements for the degree Doctor of Education in the
Department of Educational Psychology and Special Education of the Faculty of Education
at the University of Zululand, South Africa, 2013. === Integrated Quality Management System (IQMS) is an appraisal system
of the KwaZulu-Natal Department of Education. The appraisal system
intended to develop educators on an on-going basis. The primary aim of
this investigation was to establish the effect that IQMS has on educator
efficacy.
As an introduction to the study, the requirements for educator efficacy
were reviewed. In so doing, the various characteristics for effective
teaching-learning situation and of an “ideal” educator were highlighted.
The didactical behaviour of successful educators was also in focus.
The requirements for educator efficacy and the effects of IQMS on
educator efficacy were investigated using a literature and empirical
study. The study revealed that IQMS has a positive effect on educator
performances.
For the purposes of the empirical investigation, a structured
questionnaire was used. Four hundred and six (406) questionnaires
were completed by educators from the primary and secondary schools
from the Pinetown District in the Ethekwini Region of KZN and these
questionnaires were analysed. The data was processed and interpreted
using descriptive and inferential statistics. === University of Zululand
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