Shop floor challenges, opportunities and strategies of shop steward in post-apartheid South Africa : a case study of the National Union of Metalworkers of South Africa (NUMSA).

• Main Author: Mutyanda, Nunurayi
• Format: Others
• Language: en
• Published: 2012
• Subjects: Shop steward; NUMSA; Post-apartheid South Africa
• Online Access: http://hdl.handle.net/10539/11617

There is general consensus that the reorganisation of production and labour processes and shift in union ideological focus and growth of bureaucratic structures have resulted in the diminishing of a collective voice at most workplaces. This study explores the challenges facing shop stewards at the shop floor in their day to day activities in the aftermath of these changes and examines ways through which they get around them. The day to day activities of shop stewards is not a new phenomenon. However shop stewards have not been targeted as subject for study since democratisation. Where they were mentioned, it was mostly due to their involvement at the shop floor where they are required to carry the workers grievances to the management as well as explaining union standpoint to constituent. The study affirms arguments by previous researchers that shop stewards play a contradictory role, trying to satisfy the aspirations of the constituents who elected the stewards as well as management, the stewards’ pay master who expect the steward to be a social partner, though the relationship is highly unequal. The study noted that though they are social partners, management is insincere when it comes to work environment where it’s not meeting the minimum safety requirements. Moreover, union bureaucratic structures though they are meant to increase efficiency have wiped shop floor democracy since decisions are mostly handed down from the top, confirming the argument that as organisations grows bigger, they tend towards oligarchy. In-depth interviews were conducted at one plant in Wadeville and another on in Nigel local of NUMSA’s Ekurhuleni region. The interviews were complemented with documentary analysis as well as observation during shop steward council meetings.