E-Commerce Adoption by Small and Medium Enterprises in Nigeria
The future survival of small and medium enterprises (SMEs) is inextricably linked to their implementation of e-commerce systems. The lack of e-commerce strategies among SME business owners has contributed to a low level of e-commerce adoption by SMEs. The purpose of this multiple case study was to e...
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ndltd-waldenu.edu-oai-scholarworks.waldenu.edu-dissertations-51922019-10-30T01:17:37Z E-Commerce Adoption by Small and Medium Enterprises in Nigeria Nwosu, Anthony Obioma The future survival of small and medium enterprises (SMEs) is inextricably linked to their implementation of e-commerce systems. The lack of e-commerce strategies among SME business owners has contributed to a low level of e-commerce adoption by SMEs. The purpose of this multiple case study was to explore the strategies that Nigerian SME business owners used to implement e-commerce systems. The population consisted of retail SMEs in Lagos, Nigeria, that have functional e-commerce systems. The conceptual framework supporting the study was dynamic capabilities framework. Data for the study were derived from semistructured interviews of 4 SME business owners/managers and documentation from the case companies. Data analysis entailed coding of the interview transcripts and analysis of documentary data to identify themes. Member checking and triangulation ensured the credibility of the study. The main themes that emerged from data analysis include service delivery strategies, dynamic marketing strategies, and learning and adaptation. The implications for social change include the potential to contribute to increased wealth creation opportunities for the business owners, their employees, and the local communities in Nigeria. 2017-01-01T08:00:00Z text application/pdf https://scholarworks.waldenu.edu/dissertations/4089 https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=5192&context=dissertations Walden Dissertations and Doctoral Studies en ScholarWorks E-commerce Implementation E-commerce in Nigeria E-commerce Strategies Nigerian SMEs and E-commerce Small and Medium Enterprises SMEs and E-commerce Adoption Business |
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E-commerce Implementation E-commerce in Nigeria E-commerce Strategies Nigerian SMEs and E-commerce Small and Medium Enterprises SMEs and E-commerce Adoption Business |
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E-commerce Implementation E-commerce in Nigeria E-commerce Strategies Nigerian SMEs and E-commerce Small and Medium Enterprises SMEs and E-commerce Adoption Business Nwosu, Anthony Obioma E-Commerce Adoption by Small and Medium Enterprises in Nigeria |
description |
The future survival of small and medium enterprises (SMEs) is inextricably linked to their implementation of e-commerce systems. The lack of e-commerce strategies among SME business owners has contributed to a low level of e-commerce adoption by SMEs. The purpose of this multiple case study was to explore the strategies that Nigerian SME business owners used to implement e-commerce systems. The population consisted of retail SMEs in Lagos, Nigeria, that have functional e-commerce systems. The conceptual framework supporting the study was dynamic capabilities framework. Data for the study were derived from semistructured interviews of 4 SME business owners/managers and documentation from the case companies. Data analysis entailed coding of the interview transcripts and analysis of documentary data to identify themes. Member checking and triangulation ensured the credibility of the study. The main themes that emerged from data analysis include service delivery strategies, dynamic marketing strategies, and learning and adaptation. The implications for social change include the potential to contribute to increased wealth creation opportunities for the business owners, their employees, and the local communities in Nigeria. |
author |
Nwosu, Anthony Obioma |
author_facet |
Nwosu, Anthony Obioma |
author_sort |
Nwosu, Anthony Obioma |
title |
E-Commerce Adoption by Small and Medium Enterprises in Nigeria |
title_short |
E-Commerce Adoption by Small and Medium Enterprises in Nigeria |
title_full |
E-Commerce Adoption by Small and Medium Enterprises in Nigeria |
title_fullStr |
E-Commerce Adoption by Small and Medium Enterprises in Nigeria |
title_full_unstemmed |
E-Commerce Adoption by Small and Medium Enterprises in Nigeria |
title_sort |
e-commerce adoption by small and medium enterprises in nigeria |
publisher |
ScholarWorks |
publishDate |
2017 |
url |
https://scholarworks.waldenu.edu/dissertations/4089 https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=5192&context=dissertations |
work_keys_str_mv |
AT nwosuanthonyobioma ecommerceadoptionbysmallandmediumenterprisesinnigeria |
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1719281796638572544 |