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| LEADER |
01938nam a2200313Ia 4500 |
| 001 |
10.1080-09537287.2018.1520316 |
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220706s2018 CNT 000 0 und d |
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|a 09537287 (ISSN)
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| 245 |
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|a Integrating risk and performance management in quality management systems for the development of complex bespoke systems (CBSs)
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| 260 |
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|b Taylor and Francis Ltd.
|c 2018
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| 856 |
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|z View Fulltext in Publisher
|u https://doi.org/10.1080/09537287.2018.1520316
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|a Risk and performance management are at the core of complex bespoke systems (CBSs). CBSs are developed to customer–specified requirements in terms of structure, functionality and conformance. This article examines how risk and performance management are integrated as essential systems in the successful development of projects across multi-organizational functions in complex bespoke system (CBS) organizations. The article argues for the development of a quality management system that consists of two sub-processes: quality control and quality development. Using three case studies from engineering companies, we provide evidence and insights of the way change control, quality development and quality performance are developed in innovating business solutions. © 2019, © 2019 Informa UK Limited, trading as Taylor & Francis Group.
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|a Business solutions
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|a Change control
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| 650 |
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|a Complex bespoke system(s)
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| 650 |
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|a Engineering companies
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| 650 |
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|a Organizational functions
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| 650 |
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|a Performance management
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| 650 |
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|a quality conformance
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| 650 |
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|a Quality control
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| 650 |
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|a Quality management
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| 650 |
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|a Quality management systems
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| 650 |
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|a quality performance
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| 650 |
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|a Quality performance
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|a Risk management
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| 650 |
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|a risk management and performance management
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|a Akwei, C.
|e author
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|a Zhang, L.
|e author
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| 773 |
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|t Production Planning and Control
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