A point-of-sale system for measuring sales performance

• Main Authors: Manan, W.D.W.A (Author), Ridzwian, A.A.B.M (Author)
• Format: Article
• Language: English
• Published: World Academy of Research in Science and Engineering 2019
• Subjects: Key performance indicator; Management information system; Point-of-sale; Sales performance system; Scrum
• Online Access: View Fulltext in Publisher; View in Scopus

 Sales performance is the measurement of sales activities to guide business owners to improve their ability to sell a product. It can educate and motivate them to set their own goals and strive to achieve them. In order to measure sales performance, a good system for tracking business progress is required, thus the motivation to build the Warung Dong Sales Performance System (WDSPS), a prototype of point-of-sale, tracking and reporting system. The prototype has the capability to track daily sales transactions and generate reports in table and chart forms to help the manager of the company in decision making. The prototype has two main modules for regular staffs for data entry and the manager to view reports. Sales target and benchmark have been used as metrics to measure the critical success factors in order to determine business success. This prototype was developed by using an agile development method known as scrum. Upon completion it was tested by its target users, where in general they said that the system is easy to use for both novice and expert users. It is hoped that the system can help the manager to track and measure the performance of the organization and help the manager in decision making. © 2019, World Academy of Research in Science and Engineering. All rights reserved.