Forecasting errors in the averseness of apologizing

Apologizing is often seen as the appropriate response after a transgression for perpetrators. Yet, despite the positive effects that apologies elicit after situations of conflict, they are not always delivered easily. We argue that this is due -at least in part- to perpetrators overestimating the av...

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Bibliographic Details
Main Authors: Leunissen, J. M. (Author), De Cremer, D. (Author), Van Dijke, M. (Author), Reinders Folmer, C.P (Author)
Format: Article
Language:English
Published: 2014-07-27.
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Online Access:Get fulltext

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