Forecasting errors in the averseness of apologizing
Apologizing is often seen as the appropriate response after a transgression for perpetrators. Yet, despite the positive effects that apologies elicit after situations of conflict, they are not always delivered easily. We argue that this is due -at least in part- to perpetrators overestimating the av...
Main Authors: | Leunissen, J. M. (Author), De Cremer, D. (Author), Van Dijke, M. (Author), Reinders Folmer, C.P (Author) |
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Format: | Article |
Language: | English |
Published: |
2014-07-27.
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Subjects: | |
Online Access: | Get fulltext |
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