Perusing of Organizational Culture Effects on E-Mail Communication

Today most business communications and transactions are conducted via Computer Mediated Communication (CMC) and email is the most familiar type of CMC. In fact, email plays a crucial role in establishing and maintaining business relationships, both within a company and with external contacts. This s...

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Bibliographic Details
Main Authors: Madanchian, M (Author), Taherdoost, H (Author)
Format: Article
Language:English
Published: 2016
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Online Access:View Fulltext in Publisher
Description
Summary:Today most business communications and transactions are conducted via Computer Mediated Communication (CMC) and email is the most familiar type of CMC. In fact, email plays a crucial role in establishing and maintaining business relationships, both within a company and with external contacts. This study investigates organizational culture and its effects on E-Mail communication adopting Hofstede's theory of culture and organization and as a case study, an Iranian Organization has been selected. A questionnaire was distributed within selected organization's employee along with three important variables to come across effects of culture into organization. Finally, the findings clarified the influence of organizational culture on email communication in the selected Iranian organization by drawing on the theory adopted in this study. (C) The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY-NC-ND license.
DOI:10.1016/j.protcy.2016.01.152